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answers

Frequently Asked Questions

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20 answers

getting started

Launch the booth

What is KuraBooth? +

KuraBooth turns any phone into a professional photo booth. Hosts create an event, guests open a link, and everyone can capture photo reels without hiring equipment or installing an app.

How do I set up KuraBooth for my event? +

Create your event, customise the booth, choose a plan when you are ready to launch, then share the event link or QR code with guests. They can start taking photo reels as soon as the booth is live.

Can I try it before I buy? +

Yes. You can demo the experience directly on the website before creating your own event.

I'm not very technical. Can I really set this up myself? +

Yes. The host flow is built for people planning events, not developers. If you can name an event and send guests a link, you can run KuraBooth.

guests & devices

Who can join in

Do my guests need to download an app? +

No download required. Guests open your event link in their browser and go straight into the booth.

What device do I need? +

Any modern phone or tablet with a camera and browser should work. There is no dedicated KuraBooth hardware.

Do I need to hire equipment or buy any hardware? +

No. KuraBooth is web-based, so guests use their own phones. You can add a sign, QR code, tablet, or stand if you want a more booth-like corner, but none of that is required.

How many guests can use KuraBooth at once? +

As many as you like. Your plan controls how many photo reels the event can create, not how many people can open the booth.

Can I use it outdoors? +

Yes, as long as guests have a working internet connection. KuraBooth is a web app, so mobile data or venue Wi-Fi is the important bit.

plans & payments

Pay for the right night

Is it a one-off purchase or a subscription? +

KuraBooth currently sells one-off event plans. Yoru covers 10 photo reels for one night, Enkai covers 40 photo reels for 7 days, and Matsuri covers 200 photo reels for 7 days.

What happens if my event runs out of photo reels? +

Hosts can top up an active event with extra photo reels from the event dashboard. Each photo reel pack adds more photo reels to the same event.

How long does my event stay live? +

Yoru runs for 24 hours. Enkai and Matsuri run for 7 days. If you need more time, you can extend a one-off event from the dashboard.

Do you offer refunds? +

If a KuraBooth service issue prevents you from using the booth on the night of your event, contact us and we will sort it out, including a refund where appropriate.

customisation

Make it feel like yours

Can I customise it to match my event? +

Yes. You can add your own logo, choose colours, tune the photo reel layout, adjust frame styling, and set prompts so the booth feels part of the event.

What types of events is KuraBooth best for? +

Any event worth remembering: weddings, birthdays, house parties, festivals, business nights, kids parties, stag and hen dos, baby showers, and anything in between.

privacy & storage

Keep memories accessible

What happens to my photos after the event? +

Photo reels are stored securely for 12 months, giving you and your guests time to save the memories to personal devices.

Are my photos secure? +

Event galleries are accessed through the event link. Hosts can also password-protect an event for an extra access check.

prints & support

After the shutter

How do guests get their photos? +

Guests can save photo reels directly from the event gallery. Photo reels also include a QR code so people can get back to the digital version quickly.

Can I print my favourite photo reels from an event? +

Yes. You can order high-quality prints from the gallery and have them shipped directly to your door.

What if I have a problem on the night? +

Contact us and we will help as quickly as we can. For anything urgent or unusual, email [email protected] with the event name and what happened.

Still have questions?

[email protected]